📦 Alpine Hub Shipping Policy

1. General Information

• Business Address: No. 219, 1st Main Road, Sapthagiri Residency, Muthuraya Nagar, Mysore Road, Bangalore – 560059, Karnataka, India
• Phone: +91 98454 54445
• Email: support@alpinehub.in

Alpine Hub is committed to delivering products safely, promptly, and transparently. This Shipping Policy outlines our practices regarding order processing, delivery timelines, and customer responsibilities.

2. Order Processing

• Orders are processed within 1–2 business days after payment confirmation.
• Customers receive an order confirmation email followed by a dispatch notification with tracking details.
• Orders placed on weekends or public holidays are processed on the next working day.

3. Shipping Methods & Timelines

Region	Carrier Options	Estimated Delivery Time
Within Bangalore	Local courier partners	1–3 business days
Rest of India	Bluedart, Delhivery, DTDC	3–7 business days
International	DHL, FedEx, Aramex	7–15 business days

Note: Delivery times are estimates and may vary due to carrier delays, customs clearance, or unforeseen circumstances.

4. Shipping Charges

• Domestic Orders: Flat rate or weight‑based charges displayed at checkout.
• International Orders: Calculated based on destination, weight, and carrier.
• Free Shipping: Available for qualifying orders above a specified value (announced during promotions).

5. Tracking & Notifications

• Customers receive a tracking link via email/SMS once the order is dispatched.
• Real‑time updates are available through the carrier’s tracking portal.
• Alpine Hub monitors shipments to ensure timely delivery.

6. Customer Responsibilities

• Provide accurate shipping address and contact details.
• Ensure availability to receive the package at the delivery location.
• In case of failed delivery attempts, customers may need to coordinate with the carrier for re‑delivery or pickup.

7. Delays & Exceptions

• Alpine Hub is not liable for delays caused by natural disasters, strikes, customs, or carrier issues.
• If a shipment is lost or damaged in transit, customers should notify us within 48 hours of delivery attempt for resolution.

8. Returns & Exchanges

• Shipping costs for returns/exchanges are borne by the customer unless the product is defective or incorrectly shipped.
• Refer to our Returns Policy for detailed procedures.

9. Contact & Support

For any shipping‑related queries, please reach out to: 📧 support@alpinehub.in 📞 +91 98454 54445